FREQUENTLY ASKED QUESTIONS

All FAQ In Maryland & D.C.

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Property Manager FAQs

Q: The property I manage has a 25k deductible. When is the proper time to call in a insurance claim?

A: Call to discuss the claim. We will help you navigate.

Q: What’s the cost for a mold inspection?

A: Any property manager that is signed up on our PSA (Priority Service Agreement) it’s complimentary. Call to discuss details or contact us at [email protected].

Q: How does your company handle emergency service bid work?

A: We recommend not bidding out any emergency work. The more damage sits the more damage it’ll cause. Call us immediately.

Q: Does your company have Continuing Education Classes?

A: Due to Covid 19, we are working on our 2021 schedule. Email [email protected] for details.

Homeowner FAQs

Q: Am I going to pay this out of pocket?

A: If your claim is covered under your policy limit, you would only be responsible for your deductible.

Q: Should I file a claim?

A: If you have homeowner’s insurance, we recommend you file a claim. If the estimate for repairs is above your deductible, then we recommend you follow through on your timeline

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